At Spaysio, we strive to deliver your orders quickly and securely across India. Shipping Coverage We currently ship across India Shipping Charges Complimentary shipping on orders above ₹999 Standard shipping charges may apply for orders below this value (if applicable) Delivery Timeline Orders are typically delivered within 7–10 working days Delivery timelines may vary based on location, courier availability, and unforeseen circumstances Order Processing Orders are processed within 24–48 hours after confirmation You will receive tracking details once your order has been shipped

At Spaysio, we follow a replacement-only policy to maintain hygiene and quality standards. ✅ Eligible for Replacement We offer a free replacement in the following cases: You received a damaged or defective product You received an incorrect item or size (different from what you ordered) 📌 Conditions for Replacement Replacement requests must be raised within 7 days of delivery The product must be: Unused and unwashed In original packaging With all tags, labels, and hygiene seals intact Once approved, the replacement will be arranged at no additional cost. ❌ Not Eligible for Replacement We do not offer replacements for: Size or fit preferences Change of mind after delivery Products that have been worn, washed, or altered Items returned without original packaging, tags, or hygiene seals This policy helps us maintain the highest standards of hygiene and quality for all customers.

Orders can be cancelled only before they are shipped Once an order has been dispatched, cancellation is not possible How to Request a Cancellation Please contact our support team as soon as possible after placing your order Refunds for Cancelled Orders If a prepaid order is successfully cancelled before shipping: The refund will be processed to the original payment method Refunds are typically completed within 5–7 business days